Your refund will be processed once we've received your unwanted items. Log onto our portal here. Boohooman Returns Portal - TechHapi We dont offer exchanges right now. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. 3 Select your preferred return option Print returns label at home. warehouse, and again when we have processed your refund. boohoo Returns Portal | How To Return | boohoo UK Returns via the portal are fully tracked. We've gone paperless! BOOHOO PREMIER. Post if off! If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. Log onto your Portal here . 2. Om van de volgende voordelen te genieten: California Transparency in Supply Chains Act. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. Boohoo MAN US For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date shown on your dispatch note. Unfortunately we cannot accept returns after this time. Please note, that returns will be made at your own cost. No packaging, no problem! Returns are a standard charge all year round and you can track them as they make their way back to our Australian hub in Sydney. This does not affect your statutory rights. 3. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. Widow Hill Road If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. 90z Revival, Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. Just pop your items in something non see-through, sealable & waterproof. Post if off! Returns - boohoo Returns Policy at boohoo.com Re-pack the item in its original packaging with labels and tags still attached. All rights reserved. 90z Revival, What should I do if I receive an incorrect or faulty item? Unfortunately we don't offer an exchange facility. Select your preferred return option (Print returns label at home or in store options). You can cancel your contract here. 1, 2, 3! There are a couple of other ways to cancel your contract with us. If your items dont make it back to us, youll need to open a dispute with the carrier. Print returns label at home or in store options. Tell us what you are returning and why :). 4. *Extra 10% discount sent via email to new subscribers only. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Your refund is on its way. Please note we've extended our returns to 28 days so a typical refund may take longer than usual. It takes up to 24 hours from your return being processed by us for your invoice to be updated. Swim Shorts, You'll get an email once we receive your returned item. By subscribing, you agree to receive marketing communications from boohoo by email. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. DUTY AND TAX FOR ALL EU DELIVERIES WILL BE PAID FOR BY BOOHOO. The funds should appear on your bank statement within 3-5 working days (how long depends on your card issuer). 4. You don't need to remember to keep your proof of postage - it's all digital! We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). Shorts. To experience the full world of Boohoo, please enable these or check whether another program is We dont offer exchanges right now. Please note, for USA customers, there will be a charge for returning the item to us of $6 (as may be updated or removed by us from time to time). If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. Whether you're on website or app, just flip the switch! With loads of styles landing each week and regular trend updates you can be sure to get the latest. If your items dont make it back to us, youll need to open a dispute with the carrier. Om van de volgende voordelen te genieten. Pay for the postage and print off your label. For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. By enabling them, you are agreeing to our. GET UNLIMITED NEXT DAY DELIVERY WITH PREMIER!*. If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. Your return arrives back at boohooMAN! If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Please use a trackable service and keep your proof of postage receiptuntil after your refund is processed.. No packaging, no problem! You can unsubscribe at any point. Locations include supermarkets, petrol forecourts and train stations. With just one click you can reduce the energy used by this website. You can generate a returns label from our website, attach it to your parcel and then send it back to us. Make sure you keep your proof of postage! Collect your order from nearly 1,200 InPost lockers nationwide for 3.99. By subscribing, you agree to receive marketing communications from boohoo by email. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. Unfortunately we don't offer an exchange facility. OUR RETURNS POLICY If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. Sites-boohoo-NA-Site All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! Login to our returns portal. Just follow the steps below: If you have any questions about extending your invoice, please contact Afterpay. Ive paid with Afterpay How do returns & refunds work? There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. 5. One of our customer service agents will be more than happy to look into this for you. Unfortunately we don't offer an exchange facility. Please wait 14 days before contacting us about your refund if you havent heard from us yet. I can't see the refund on my bank statement. Click here to start a return. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. Simply return your item(s) and reorder for a replacement. Returns are FREE for premier customers. refund your credit/debit card. Returns Policy | Returns Portal - boohooMAN Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. item of your order). Tell us what you are returning and why. A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. *Extra 10% discount sent via email to new subscribers only. Don't worry, if this does happen we will contact you first. Returns are FREE for premier customers. For USA, Canada, Australia and New Zealand customers please return items your item(s) to us within 30 days of receiving your item(s) and remember to get in touch before returning. Login to our returns portal by clicking the Start a Return button. Just pop your items in something non see-through, sealable & waterproof. Returns and Refunds - Boohoo EU Please return unsuitable items in its original packaging. boohooMAN Reviews | Read Customer Service Reviews of www.boohooman.com If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Please note we've extended our returns to 28 days so a typical refund may take longer than usual. If you use your own method of return, rather than the returns portal, this could take up to 21 days to process and refund. | Read 2,121-2,140 Reviews out of 5,495 Please return unsuitable items in its original packaging. Make sure you keep your proof of postage! boohooMAN Returns Reviews | Read genuine reviews on boohooMAN returns *Extra 10% discount sent via email to new subscribers only. Unfortunately we don't offer an exchange facility. There is no returns label in my parcel, how do I return? If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. Just pop your items in something non see-through, sealable & waterproof. If you have any questions about extending your invoice, please contact Klarna. } By enabling them, you are agreeing to our. Once you have processed your return in the portal you're ready to post it off! You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). We cannot offer refunds on pierced jewelry, beauty products & fashion masks or swimwear & underwear if the hygiene seal is not in place or has been broken. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Boohooman Returns Portal. Items must be unworn, unwashed and unused with the original labels still attached. 2. Return Request; 3. A typical refund will take up to 14 days + your banks handling time. Simply choose the locker thats most convenient for you - whether thats close to home, work, gym or another place you frequently visit. Returns via the portal are fully tracked. Please note, we cannot offer refunds on pierced jewellery, cosmetics & fashion masks or on swimwear if the hygiene seal is not in place or has been broken. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). Simply return your item(s) and reorder for a replacement. Copyright 2022 boohoo.com. For any product purchased via boohooMAN's TikTok Shop, returns and refund terms and conditions can be found on the TikTok Shop. Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items recieved we reserve the right to recover any shortfall from you. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons. Underwear and swimwear can only be returned if the hygiene seal has not been removed. To help us get this fixed for you ASAP, when you first contact us please include the following information; (The product name and code can be found on your order confirmation email). Once you have processed your return in the portal you're ready to post it off! Using your own method of return, refunds will only be processed once the items have arrived to our warehouse. The clothing isn't even that great either, sweatshirts have an abnormally large knitting pattern compared to any regular clothes that you could buy at a store for $10. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. Login to our returns portal. You will need your order number and email/last 4 digits of your phone number. Shorts, Repack your items (These need to be unworn/unwashed/unused and with original tags). Shorts, Please turn it on so that you experience this sites full capabilities. You've got 28 days to send something back to us from the day you receive it. boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. Confirmation; Please complete the required fields to help us retrieve your order details . *Extra 10% discount sent via email to new subscribers only. If you contact us via the 'Contact Us' form please have an image of the faulty item ready for when you receive a reply as you wont be able to attach the image on the form just yet. Were really sorry to hear that youve received an item thats not in perfect condition. If you have a Boohoo Premier subscription you can return items to us free of charge. blocking them. Kindly note that it can take 3-5 working days for the payment to show on your account (depending on your card issuer) after the refund has been processed. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. FYI Please note, we cannot offer refunds on pierced jewellery or on swimwear if the hygiene seal is not in place or has been broken. Thats why before checking out, its important you acknowledge that you understand this. You dont need to remember to keep your proof of postage its all digital! From the Orders Details menu, select Returning an Order. Please keep your orders separate, as returning more than 1 order in 1 parcel may delay your refund. There are a couple of other ways to cancel your contract with us. I have an outstanding balance of 1.99 on my Buy Now, Pay Later invoice (Klarna, Clearpay, Laybuy, Zip), how would I pay for this? If you wish to return a faulty item purchased from a pop-up store or event then please contact Customer Support. Hoodies, Or simply return your items to the following address within 45 days from the date you received your parcel. Sites-boohoo-ANZ-Site Items must be unworn, unwashed and unused with the original labels still attached. This cancellation period starts from the day after you receive your order. It can usually take up to 7 working days (excluding weekends and bank holidays) from the date of your return for your parcel to be delivered back to our warehouse and processed. Once our checks are complete well refund your credit/debit card. If this could be the case, please check your emails including spam and junk. Product name and codes of the items you returned. Keep an eye on your return tracking. You will be charged per parcel you return, if multiple returns are made on the same order, additional fees will apply. Take your parcel to your local Parcel Connect store, where you'll receive proof of postage. 2. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. You will need your order number and email/last 4 digits of your phone number. Your browser's Javascript functionality is turned off. Items must be unworn and unwashed with the original labels attached. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. Baggy Jeans, Returns Policy | Returns Portal - boohooMAN Items must be returned within 28 days of receipt. 3 Select your preferred return option Print returns label at home. All rights reserved. Either print your returns label at home or in store. The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. If youve received an item thats not in perfect condition please head over to our Contact Us section so we can get this fixed for you. Returns via the portal are fully tracked. returning. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. here, and a member of our team will look into it. Whether you're on website or app, just flip the switch! You must obtain proof of postage just in case your order is lost on its way back to boohooMAN. You'll get an email once we receive your returned item. 2. Post if off! Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. Hoodies. 1. If you have received a faulty or an incorrect item, please contact customer services clickhere. This does not affect your statutory rights. Customer Service - boohoo | Womens and Mens Clothes You will need your order number and email/last 4 digits of your phone number. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. You've got 28 days to send something back to us from the day you receive it. For all other International customers, please return unsuitable items within 30 days of receiving your item(s). (These need to be unworn/unwashed/unused and with original tags) 3. .b-ngvip-title { I . We're sorry to hear that you've received an incorrect or faulty item. There is no returns label in my parcel, how do I return? Print off your returns label and attached it to your parcel. If your items dont make it back to us, youll need to open a dispute with the carrier. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account.