KD Line is an 1826-founded, Cologne-based company with a fleet of 14 cruise vessels (including "event ships" and a paddle steamer) deployed in Germany, on the rivers Moselle, Rhine and Main. That didn't seem. Viking is also expanding its Mediterranean program by adding 5 new itineraries visiting Istanbul. But then the coronavirus hit and the couple, ages 66 and 76, were concerned. Due to the Coronavirus crisis, Viking Cruises suspended passenger shipping operations fleetwide by canceling all voyages with pre-scheduled departures in the period March 12, 2020, through July 2021. And while the travel vouchers are good for 24 months, given the state of the pandemic, the couples medical conditions and age, they didnt think they would be traveling any time soon. My cruise (Italian Sojourn, August 1) isn't there. 19952023, The Independent Traveler, Inc. 15-day Ancient Adriatic Treasures, sailing between, 15-day Ancient Mediterranean Antiquities, sailing between, 22-day Iconic Mediterranean Treasures, sailing between. It could be true for the Main and I think they intend it also for the Elbe. The "10-vessel fleet" news was officially announced in December 2017, when Viking Cruises signed the shipbuilding order for the 2 optional vessels. It includes Zodiacs (military-type rigid inflatable high-speed boats used for landings and coastal cruising), 2-seater sea-kayaks, two RIB boats (12-seats each), two mini-submarines (6-passenger, with revolving seats, spherical windows / 270-degree), Expedition Kit (cold-weather boots, waterproof pants, snowshoes, trekking poles, skis, binoculars). The engine rooms are noise-insulated and this reduces noise and vibration. All passengers and crew are daily tested onboard and Vikings medical teams get the results quickly. The cruise line offered her future cruise vouchers worth 125 percent of her fare. Help requested: Cancelling a Viking Cruise Viking Cruises' Risk-Free Guarantee Policy NEW [Temporary] Policy: The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure?and Viking will waive any fees. Community Rules apply to all content you upload or otherwise submit to this site. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Other destinations are the Great Lakes USA and Canada-New England. Just more work for me! Explorers Lounge (Decks 5-6, bow-facing) is 2-deck, circular-shaped, glass-covered and walled indoor observation lounge with wraparound windows. Next official video reviews Viking's Longship cruise experience. Viking Cruises has announced that its river and ocean operations will remain on hold through May 31, 2021, which means cruises won't resume until June at the very earliest. American Queen Steamboat Company: Crusing as of mid-March 2021 American Queen Steamboat Company resumed select sailings in the South in mid-March, followed by voyages through the Pacific. Keyles reached out to Bamboozled for help. All affected bookings received a 125% refund in FCC (future cruise credit) with rebooking or 100% monetary refund. The "Malta and Adriatic Jewels" itinerary started with an overnight in Valletta and visited ports in Montenegro (, The "Malta and Greek Isles Discovery" itinerary also started with an overnight in Valletta and visited ports in Greece (, The "Malta and the Western Mediterranean" itinerary started with Valletta overnight and visited ports in Sicily (. Provides us a link to sign up for notifications as they become available. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Cailey Rizzo. Yes, we are booked on the Mani, Basel to Amsterdam December 3rd. Signature onboard facilities available on each Viking Expeditions boat include: Dining venues include The Restaurant (fine dining, regional cuisine specialties, classic dishes), The World Cafe (market-style buffet restaurant with open kitchen, live cooking station, bakery, grill stations, seafood bar with premium sushi, international food choices), Mamsen's Deli Restaurant (Deck 5, traditional Scandinavian dishes, Italian cuisine specialties) plus Room Service (24-hour, complimentary). On March 22, 2015, Amsterdam (Holland) witnessed the naming ceremony of 12 longships. Most were constructed by Neptun Werft GmbH in Rostock, and several by Meyer Werft GmbH in Papenburg (Alsvin, Bestla, Eistla, Ingvi, Lif). Currently, Viking River Cruises USA offers 4 itineraries, themed as: The Viking Mississippi itinerary program offers visiting 7 states (Louisiana, Mississippi, Tennessee, Missouri, Iowa, Wisconsin, Minnesota) and the port cities Baton Rouge, Darrow, New Orleans, St Francisville, Natchez, Vicksburg, Memphis, Hannibal, St Louis, Burlington, Dubuque, Davenport, La Crosse, Red Wing, St. Paul. However, as a business decision, it was the right move---just not done in a customer friendly way. Viking Ocean and River is currently operating all upcoming scheduled itineraries. We think we were able to reach a reasonable settlement and are glad to put this behind us, Keyles said, noting that Viking asked them to sign a non-disclosure form that prevented them from giving the details of settlement. On March 20, 2013, the newly renamed company "Viking Cruises" launched 10 ships at one time, thus entering Guinness Book of World Records. They would fly to Italy and take an 8-day Viking River Cruise called Italian Sojourn, which would travel around Italys boot from Civitavecchia to Venice. Most voyages are cruisetours and include river cruising, land tours, and hotel stays. Viking.TV targets primarily non-cruising people (those staying home) rather than travelers. (We paid for Air+) I am really unhappy with Viking. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. On August 31, 2019, Viking Sun started the 245-day "Viking World Voyage 2019" spanning 6 continents and visiting 51 countries via 111 call ports (including 21 port overnights). Viking's Great Lakes cruises visit ports and destinations in Canada's Ontario state (Thunder Bay, Toronto, Welland Canal, Niagara Falls, Point Pelee NP) and the USA's Minnesota-Michigan-Wisconsin states (Detroit MI, Alpena MI, Mackinac Island MI in Lake Huron, Apostle Islands WI, Houghton MI on Lake Superior, Traverse City MI, Milwaukee WI on Lake Michigan, Duluth MN) and feature passing through Soo Locks at Sault Ste Marie (Lake Superior - Lake Huron transition). 2022-2023 Viking Mississippi itineraries include: In April 2021, Viking announced that the new 2024 sailings of its Mississippi River voyages were open for sale. Two of them could not be rebooked at this late date. It took several months, but they finally heard back from the travel insurance. By jonthomas, November 15, 2020 in Viking Ocean Followers 6 jonthomas 1.7k March 20, 2020 #1 Posted November 15, 2020 We have a. All bookings made by April 30, 2020, received Risk-Free Guarantee that allows penalty-free cruise cancellation up to 24 hours prior departure. Viking Ocean Cruises was voted Best Large-Ship Ocean Cruise Line by Travel + Leisure readers in the 2016 World's Best Awards. That info should be in your email. Viking Cruises' arrival to the Mississippi represents a commitment to tourism and economic development in a lot of communities along the river, with the new sailings expected to bring 5,800+ guests to the region in 2022 and 17,600+ during the first full cruise season in 2023. Austria's lockdown closes Christmas markets; river cruises cancel Claire and Stanley Keyles planned a dream vacation for June 2020. I had an online chat with Viking yesterday, where he said that our cruise had not been cancelled (yet) and to check back in 24-48 hours when MVJ is back online. Olsen unveils new 106-night Voyage of Exploration Around the World aboard flagship Bolette, Sidney BC-Anacortes WA ferry cancelled until 2030, CCL-Carnival brings 4th ship, Carnival Miracle, to Port Galveston TX, Nicole Scherzinger to serve as Godmother of P&O Cruises ship Arvia, Nassau Cruise Port boasts new 1-day passenger record of 28,554, Marella Cruises removes COVID vaccination requirements from May 1st, Genting Hong Kongs last ship World Dream sold to undisclosed buyer, Fred Olsen's MS Borealis to set sail on a 2nd world cruise from Southampton UK in early 2024, Hiva Oa Island, Marquesas French Polynesia, Bora Bora Island, Society Islands French Polynesia, "Heart of the Delta" (8-day from New Orleans to Memphis) - prices started from GBP 3390 pp, "America's Heartland" (8-day from St Louis to St Paul) - from GBP 4790 pp, "Southern Celebration" (8-day roundtrip from New Orleans) - from GBP 3390 pp, "America's Great River" (15-day from St Paul to New Orleans) - from GBP 8690 pp, The "9-vessel fleet" news was announced at the float-out ceremony of. Viking Venus is scheduled to depart on July 22, 2023, and visit 10 countries (with 19 guided shore excursions included in the fares). Prices start at US$11,000 per person with discounted airfare. Viking OCEAN's fleet consists of all 10 liners - Viking Star (2015), Viking Sea (2016), Viking Sky (2017), Viking Sun (2017), Viking Orion (2018), Viking Jupiter (2019), Venus (2021), Mars and Neptune (2022), Viking Saturn (2023). Multiple sailing dates are available in December 2022 and pricing starts at US$4,000 per person with discounted airfare. Beer, soft drinks and wine by the glass are included with lunches and dinners. These riverboats are also chartered by other major European lines, like AmaWaterways, Avalon, and Uniworld. Keyles reminded the representative of the promise she had in writing from the other agent said about working with them on a cash settlement instead of the vouchers. The vessel's hull and superstructure are assembled at the shipyard in Tulcea Romania, then towed to VARD Soviknes Shipyard (Alesund Norway) for outfitting. Compared to similar-class vessels operated by other companies, Viking OCEAN itineraries feature fewer sea days, longer port stays and many overnight ports of call. My TA had called them two days prior to the rescheduling to ask why we were locked out of our MVJ acct & she was told they were just "doing maintenance" on their systems and everything was fine!! We are fortunate that we can accept the date change, but it has cost quite a bit more to change hotel ressies - and our TA is still struggling to get thru to their air dept to get us acceptable flights - she has been trying for a week! The final balance is due based on offer at In early-April 2019, Viking and China Merchants Group (China's first commercial corporation/1872-founded) unveiled a plan to launch a new cruise line (joint venture company) for the Chinese market. https://www.vikingcruises.com/oceans/cruise-destinations/welcome-back.html. The 136-day itinerary visits 56 ports in 27 countries, with 11 port city overnights and 3x new for Viking cruise ports (Phillip Island Victoria Australia, Eden NSW Australia, Yangon Burma). In August 2020, Viking Cruises opened for sale two new Panama Canal itineraries - 18-day "Panama Canal and Coastal Holiday" (departing December 24, 2021) and 11-day "Classic Panama Canal Passage" (departing November 6 and 16, 2021, and visiting Key West, Cozumel, Belize City, Roatan, San Jose, Colon). They are operated along the: All itineraries have at least one tour or guided shore excursion per day - all included in the fares. It is of course for low water scenarios, I did not say that explicitly. Cabin sizes vary between 21 m2 (Nordic Balcony / French Balcony) and 114 m2 (Owner Suite with 73 m2 Terrace Garden). Keyles said she expected it would not be approved because they were not sick at the time of the planned travel. Due to strong demand, Viking Cruises has also announced 2023 dates for 4 existing Great Lakes expeditions: the 8-day Great Lakes Explorer, Undiscovered Great Lakes, Niagara & the Great Lakes itineraries, as well as the 13-day Canadian Discovery. In 2013, Viking operated a 37 river ships fleet. View all of our Luxury Cruise sailings and offers. "Modified" longships are smaller in size. The experience (touted beneficial to the body's blood circulation) includes heating in a sauna (steam bath), then walking into this small room. Pricing starts at US$4,000 per person with discounted airfare. The company dedicated two longships, on which the primary onboard language is Mandarin. CC Help Jenn Viking river cruise itineraries range from 7 to 23 days. The cruise line announced the return of select itineraries in Portugal, France and . QueenofEverything, June 23, 2021 in River Cruising. Published on May 21, 2021. Viking River Cruises line is a global travel corporation (Viking Flusskreuzfahrten AG) headquartered in the USA. 2021 Mediterranean cruises start in September while any river cruise I checked still starts in July. Got the email from Viking on our Aug 25th, 2021 Paris to Normandy. Viking Neptune's World Cruise itinerary offers overnights (also double overnights) in 11 ports, including Auckland New Zealand, Sydney NSW Australia, Benoa Bali Indonesia, Saigon Vietnam, Singapore, Yangon Burma, Colombo Sri Lanka, Mumbai India, Haifa Israel, Istanbul Turkey and London-Greenwich (before the debarkation). The second longship's 2017 itineraries are on Danube. The reason for. In Australia, P&O Australia has suspended sailings until at least March 4, 2021, with Pacific Explorer cancelled until March 4 and Pacific Adventure up until April 30, 2021. Viking's longship fleet totals 65 boats, delivered in the period 2012-2021. By Funky Fusion FoodsJ, November 19, 2021 in River Cruising. If we had waited even one more day, we would have only been entitled to 50% cash and 50% travel vouchers, Keyles said. Viking is the only cruise line to have a full PCR testing labratory onboard. Yes, you must use the entire voucher on one cruise -- and you must use it before you sail for cruise fare, gratutities, shorex or drinks package. Started August 27, 2021, By LauraS More Local News to Love Start today for 50% off Expires 3/6/23, Karin Price Mueller | NJ Advance Media for NJ.com. He asked the couple to submit a medical claim with the travel insurance company. See below the list of main Viking OCEAN itineraries as themes and ports of call: All voyages include overnight stays in both ports (of departure and final disembarkation). Only says "Additional 2021 Voyages Coming Soon". Cornell Lab's ornithologists are also always present on the ship to interact with the passengers. Fourteen new sailings for Iceland have been added as of this morning. In 2017, Viking signed a sponsorship with National Geographic Society for shooting NatGeo's "Genius" (anthology series). Your personal data will be processed and information from your device (cookies, unique identifiers, and other device data) may be stored by, accessed by and shared with third party vendors, or used specifically by this site or app. Viking changed us to a different date without asking us. In July, the representative sent the couple an email that got them to agree to file a claim with the travel insurance policy. The strong demand led Viking to open 2024 cruise dates sooner than expected. Just got the official email from Viking saying our cruise has been canceled with the details of the 125% future cruise voucher which must be used on a 2021 or 2022 cruise. Traditionally for an expedition vessel, each Viking Expeditions ship has its own fleet of inflatable Zodiacs (speedboats used for passenger tendering and shoreside cruising), rigid-hulled inflatable boats (large-capacity unsinkable boat with a rigid bottom) and sea-kayaks. Passengers can experience the exciting scenery of Meteora, with its medieval monasteries, or explore the religious center of Dion, situated on the foothills of Mt Olympus. Risk-Free Guarantee: How it Works It worked out for us. The latest: When cruise lines will reopen in 2021: Travel Weekly The first river cruises of Viking in the United States had been highly anticipated when they were announced in April 2020. Im going to be nit-picky about this. Unless the low water area is more-or-less in the middle of the route, this practice doesnt enable ship swaps. Viking Polaris Current cruise: 13 days, one-way from Buenos Aires to Valparaiso-Santiago Viking Expeditions Tracker Itineraries Deck plans Accidents Viking Neptune Current cruise: 137 days, one-way from Fort Lauderdale to London-Tilbury Viking Ocean Tracker Itineraries Deck plans Viking Mars Current cruise: 14 days, one-way from Sydney to Auckland In 2009, the newly-launched Viking Legend became the company's first riverboat fitted with hybrid (diesel-electric) engines. Multiple sailing dates are available in November-December 2022; additional sailing dates are available in January and December 2023 and 2024. In addition, Viking announced 3 new departures (in October, November and December 2021) of the 15-day "Panama Canal and Central America" itinerary roundtrip from Fort Lauderdale (Port Everglades, Florida). I just paid for a cruise using a voucher. https://www.vikingcruises.com/oceans/cruise-destinations/baltic/icelands-natural-beauty/pricing.html. The 65-day itinerary (March 2 through May 5, 2023, on Viking Octantis) visits 29 ports (9 countries, 3 continents) departs from Buenos Aires Argentina, visits the Antarctic Peninsula, continues northward around Cape Horn, along South America's coast (Chile, Peru, Ecuador), passes through Panama Canal, then up to Mexico, Florida USA, NYC New York, Canada (Nova Scotia and Quebec) and via St Lawrence River to Ontario and via Detroit MI, ending in Milwaukee WI. Thoughts? The note proceeds were used for repaying all the company's loans used to finance the building of the Viking Ocean liners Star and Sky, as well as for repurchasing Viking Sea (operated on sale-leaseback agreement). Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. In April 2021 was inaugurated the joint venture company "China Merchants Viking Cruises Co Ltd" (operating via the brand "Viking China Coastal Cruise"). Fleetwide operations were planned to resume on October 1, 2020. (Viking's 2021 world cruise is scheduled to depart December 24.) Finse Terrace also provides alfresco dining and drinking when weather permits. Ultimately she said that she would honor his statement, even if he wasnt authorized to make any offer to us, and would offer us a $500 cash settlement as a gesture of goodwill, Keyles said. The newbuilds were launched in 2019 and christened together on March 19. Great service, great listening to concerns, we couldn't be happier. Fingers crossed that it will all work out in the end. When more than one cruise is booked, deposit and payment policies apply per Cruise Fare. The contract's potential value is approx NOK 5 billion (USD 611 million = EUR 525 m) for both ships, and also includes optional two more vessels of the same series. Fleetwide operations were planned to resume on October 1, 2020. BOOKING AND SALE TERMS AND CONDITIONS - Viking Cruises Celebrity is allowing travelers with bookings made by Jan. 31, 2022, to cancel as little as 48 hours before sailing for a full refund. If you do not get cash compensation (from the travel insurance), Viking agrees to revisit your case and work out a settlement involving some amount of cash compensation rather than travel vouchers, he wrote. Media Center - Press Releases - Viking Cruises The total cost was $15,599, including a three-day land add-on and travel insurance. These are the liners Viking Star (2015), Viking Sea (2016), Viking Sky (2017), Viking Orion (2018), Viking Jupiter (2019), Viking Venus (2021), and Viking Neptune and Viking Mars (2022), Viking Saturn (2023). They offered us a 150 dollar non refundable credit to be used onboard. On November 23, Disney . We are Budapest to Bucharest, August 23 -September 2. By It did not respond to requests for comment, but Keyles got a call back the same day. Could be US only, as we have no itineraries listed under Welcome Back. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Call us at 800-454-0927 to speak to a Cruise Concierge today. Exceptions to this payment policy apply for cruise tours more than 35 days, including Viking's World & Grand Cruises which require a 20% deposit of the Full Fare at time of booking the cruise tour. The good news is there are a lot excellent choices available to use your 125%. As ownership, 1/5 (20%) of the company is owned by TPG Capital (US investment company) and CPP Investment Board (CPP=Canada Pension Plan). Your booking is currently locked for updates. Another exclusive partnership was signed with Cornell Lab of Ornithology (unit of Ithaca NY's Cornell University) which specializes in global bird research. Not sure on the UK site. On Apr 4, 2018, Viking and VARD (Norwegian subsidiary of the Italian shipbuilding company Fincantieri) signed LoI (Letter of Intent) for designing and building 2 new-class ocean liners.