When you contact Utilita customer service, use the phone number 0843 770 5082 which is the Utilita helpline that you need to call. Simply click the Live Chat tab above and speak to one of our advisors, or if on a mobile, call us on 0800 1 070732. Save your . If you fall below these amounts, a low credit warning will sound on your meter. It is one of the smaller suppliers in Northern Ireland with a market share of just 4%. This will last two minutes and repeat every 30 minutes (only during the day from 11am to 10pm) until you press any button on your meter. It's important to note that while you can contact Click Energy by phone, they are a predominantly online energy provider and you might have better luck with Click Energy online chat or online form. Our 0333 number is 'mobile phone friendly'. There is also an emergency credit option designed to help you out if you are unable to top up your electricity meter. If you need to get in contact with Click Energy with a burning question or a complaint, you can ring the supplier on the following phone number. As with all their tariffs, you get 24 access to your account so you can monitor what you are using and spending. Compare and choose the best energy suppliers for your home. This lets you message a customer service agent from the website and receive an answer almost immediately. *The 50 credit is a one off payment redeemable after your first year of prepayment dual fuel supply only (subject to qualifying tariff & excluding change of tenancy). radar. If you have a prepayment tariff, there are a number of ways to top up. The main plus points of using Click Energy are: However, there are some drawbacks too. Valued up to $5949.90. (Live Chat available Mon-Fri 8am to 8pm and Sat 9am to 4pm. The correct email address for information on this tariff is [emailprotected]. 1-888-548-7540, 1-855-337-7006 NorthEast States: Pennsylvania, Illinois, Indiana, etc. Tell us when you're current service will end, and we will email you a reminder two weeks ahead of your service end date. If you have a problem and wish to place an official complaint, you can use the Click Energy phone number or send an email using the same details mentioned earlier: Alternatively, you can send a letter of complaint to the following address (make sure you include your contact details so Click Energy can get back to you! What's the Average Electricity Bill in Australia? Want to Top up your EE mobile over the phone? The address for Click Energy is: Click Energy, Timberquay, 100-114 Strand Rd, Derry/Londonderry, BT48 7NR. The standard payment option for all monthly Click Energy tariffs is monthly Direct Debit. You can contact us the following ways - Telephone Call us directly on 0800 1 070732. They changed this recently to make it easier and quicker for customers to get a new card. For all electricity and gas emergencies, including disconnection, outage, failure, or smell of gas, contact your electricity or gas distributor. Best offers and promotions. Contact Direct Energy. (Mon - Fri: 8:00am-6:00pm ET) Emergency credit is designed to help you out if you forget or are unable to top up your electricity meter. Text STOP to stop receiving outage alert texts. Our experts are avialable to help you free of charge: If, for whatever reason you are dissatisfied with your service with Click Energy, you can always submit a complaint. You can now get your Click Energy electricity vend code by topping up your meter via the new Click Energy Top Up App. These include the following: Call 0800 107 0732 Email at chat@clickenergyni.com Click the Live Chat tab on the website to speak to an advisor Live Chat available Mon-Fri 8am to 8pm and Saturday 9am to 4pm You can also get in touch via their Facebook and Twitter page. It has a score of just 2.1 but this is only from 12 reviews. Britain's Best Prepayment Energy Supplier | E E is a British owned energy supplier based in Birmingham. * Prices vary from one city to another, so we display national averages Click Energy will only use this as part of the sign-up process. We're here to save you money Great Prices Dual Fuel Loyalty Credit Sign Up Now: 1-888-548-7540 Billing & Account: 1-888-548-7540. Once you've registered online with Payzone, you can top up your electricity meter by texting "EI top up (amount to top up)" to 53314. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. They use a mix of biomass, wind and solar to provide energy to their 30,000 customers and all new customers will be placed on green versions of their tariffs at no extra charge. If you suspect a gas leak, you should firstly open all the windows and doors and then switch off your supply. Light candles or lanterns. This criteria varies by the provider so youll have to check with Boost if youre eligible. However, Click Energy did less well on Trustpilot. Email: Sign Up, 1-844-559-8583 Project Plug Limited T/A ClickEnergy is a limited company, registered in Northern Ireland - company number - NI626418. FIND OUT MORE . They have multiple typical tariffs as well as a rural saver tariff designed for use in non-urban areas. Click Energy does also offer a business energy tariff to help keep costs down and offer energy efficiency. Start, Stop or Move Service. To view our Treating Customers Fairly statement Click Here. You can top-up your gas and electricity at any PayPoint, Payzone or Post Office. According to Managing Director Damian Wilson, the goal was to become a: New breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing. You'll be able to view detailed information for the available plans. We only collect anonymous data. On Trustpilot, Click Energy has an average review score of 1.8 out of five stars. It's all here. Click Energys emergency credit kicks in if your credit falls below 1 on a standard tariff or 2 on an Economy 7 tariff. Who is Click Energy and what do I need to know about them? Danielle is an SEO fanatic and loves creating engaging content. Click your state below to view offers in your area. Established in 2015, it remains one of Northern Irelands smaller energy suppliers, catering for just around 4% of consumers. The Warm Home Discount is a Government-led scheme where eligible households can receive a 140 discount on their energy bills from September to March. With a traditional meter, you can top up your electricity card at any PayPoint or Payzone, however, your gas card can only be topped up at a PayPoint. Find out more & manage cookie settings. Top up via text message. Necessary to provide basic functions of the website such as page navigation. Direct Energy To make life even easier, you can save your debit card details in your online account so that you don't have to enter them each time you need to top up. (01) 525 6882 or Get a free callback now Ad How Can I Top Up by Text Message? Looking to get in touch with Click Energy NI? Email: Customer Service, Direct Energy Click Energy: Reviews & Thorough Top-up Guide, Where To Get the Best Moving Boxes in 2022, The amount you want to top up (from 5 to 175), Head to the clickenergyni.com homepage - you can do this by typing Click Energy NI into your search energy and clicking the result that reads Click Energy - Northern Irelands Low-Cost Electricity. The Utilita customer service number is 0843 770 5082. Valued up to $5949.90. Scroll down the page until you see four red boxes (located underneath the Click Energy NI phone number and above the live chat heading) - this is the request a call back box. Once you submit a complaint, it will either be resolved within 10 business days, or escalated to a Team Leader. did name Click the top electricity supplier in Northern Ireland with an overall customer satisfaction score of 84%. It was named by Which? On Reviews.io, Click Energy has a higher review score of 3.37 out of five stars. It aims to be a provider of low-cost electricity through a choice of prepayment meters and through monthly direct debit. Just the way it should be. Moving house? Sponsored products are identified as such on our website and a sponsored product's position or placement on this website does not represent a Selectra ranking or rating. We only collect anonymous data. They were too small to qualify for the annual Which? The switching process can take 21 days where youll still be with Boost and have to top up your meter until then. Click Energy customer service is available from 9am to 5pm, while Click Energy sales and moving are available 8pm to 6pm during the week. We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with. Our focus is on keeping costs down so you pay less. Necessary to provide basic functions of the website such as page navigation. Thats 100% and far above the national average of 32.8%. Click lets you top up a minimum of 5. Get great rates on electricity and natural gas from Direct Energy. ), If you would like to chat over email please contact us on chat@clickenergyni.com, If your enquiry isn't urgent why not join the chat on our Facebook ClickEnergy NI and our twitter@clickenergychat. The Click Energy top up online option is probably the most convenient way to top up your credit as you can do it from the comfort of your home at whatever time suits you. Step 2: Choose top up and follow the instructions. This helps busineCEs to keep operating costs under control. Down below is an overview of the fixed tariffs and their prices. Trustpilot reviews also lean towards the negative. Features: Save your KPN number. Whichever contact method you opt for, you should not expect a response outside of the Click Energy contact hours. have hindered its growth and left some customers unhappy. Click Energy is an electricity supplier based in Northern Ireland, founded in 2015. If youve had trouble with Boost and want to make a complaint, there are a few ways you can do this: Boost seems to be very quick and helpful when handling problems and complaints, however, if your complaint isnt handled within 8 weeks or you receive a deadlock letter, you can contact the Energy Ombudsman by calling 0330 440 1624. You can now get your Click Energy electricity vend code by topping up your meter via the new Click Energy Top Up App. If you want to get gas in Northern Ireland then there are only two suppliers available: Firmus Energy and SSE Airtricity. Republic of. 2. Login details saved for quick login. Please wait while we see what is available at your zip code. Hover over the "Account Management" icon in the top navigation and click the "Renew" link. * Based on 2,900.00 kWh of and 12,000.00 kWh of per year on average To top-up your OVO account, call 0843 770 5067 or 01173 326 945, for both gas and electricity top-ups. Get the assistance you need via phone, email, chat or social media. Find the contact information you need, send a message to our customer service team or check out our frequently asked questions. Utility Switchboard is a free service provider of UK utility-industry advice and price comparison. Please enter your current service end date, Please tell us about your current energy provider (optional), Already a customer? It was founded in 2015 and remains one of the smaller suppliers in Northern Ireland with a market share of just 4%. 1-866-863-1658, Postal Service The Click Energy NI headquartes address is Timberquay, 100-114 Strand Road, Derry/Londonderry, BT48 7NR. You agree that the terms and conditions of Selectra.com.au apply to this referral. However, back in 2017 Which? When you press a button, you activate 1 of emergency credit that will keep your supply turned on, giving you time to top up using one of the methods outlined above. 1. If you cant get through and dont have time to wait on hold, you can ask Click to call you back at a time that suits you. ClickEnergy is regulated by the Utility Regulator for Northern Ireland. The Friends with Benefits programme means Click customers receive 20 worth of free electricity if they refer a friend or family member to switch to the provider. For example, if you send a facebook message on a Sunday, the earliest you will get a reply is Monday after 8am. Residential; Business; . With Refer-A-Friend your friends win, too, with a $50 Visa Prepaid Card when they enroll with Direct Energy. Postal mail, including forms, applications, or complaints can be sent to: Click Energy We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. This section Only needs to be filled in if someone has given you a referral code to switch to Click Energy, If you dont have one, just leave this section blank and continue to next page, Make your EV go further with our Day & Night Tariff. Representatives are available Monday to Friday, 7 a.m. to 7 p.m., excluding holidays. FIND OUT MORE . More information and review your options. Track your top-ups and see your account details all in one place. We study all energy suppliers daily to identify the best deals custom-fitted to your needs. By pressing "submit", you're signing up to receive emails about our special offers and promotions. If however, you find switching to ClickEnergy difficult, we're here to fix that. A chat window will pop up in the bottom right hand corner of your screen. These are Monday to Friday from 8am to 8pm, and Saturday from 9am to 4pm. You can call the National Gas Emergency Helpline on 0800 111 999. The founders of Click Energy NI aimed to make the new supplier a new breed of energy provider that puts customers in charge of their energy. 1-888-548-7540 You can renew with your current plan, but that rate most likely has changed due to energy market demand. This helps us to provide our website to you for free as a customer. Please enter a phone number. Melbourne VIC 3000. Fill out the required information and you will have topped up in just a few clicks. ** Is a Green tariff if all the energy consumed is compensated by renewable energy injections in the grid. It aims to be a provider of low-cost electricity through a choice of prepayment meters and through monthly direct debit. If having a smaller supplier that can still grant you benefits like discounts and loyalty points then maybe Click Energy is the best supplier for you. It happens to the best of us. She is well versed in the energy and telecom sectors in Australia and currently works to keep our site up to date with the latest information for our customers. 020 3992 7717 Or get a callback As well as the Boost Power app, your in-home display shows you your energy usage in real-time, monetary terms. Click Energy is a very small supplier, providing electricity for around 4% of total customers in Northern Ireland. Click Energy - Top Up Enter 19 Digit Keypad Reference Number or login Enter Top-up Details KPN Select Top-up Amount Donation to NSPCC Northern Ireland Total Payment Amount Submit secure payment SECURE ONLINE PAYMENTS Let us help you out with your query. Please be advised that you are not renewing with your current rate and plan. We tested this method and our query was satisfactorily answered within minutes so its a good option if you want a fast response. You can also top up your Click account at a local PayPoint store. Features: Save your KPN number. To do this: After youve completed these steps, youll have requested a call back and a customer service agent will ring you at the specified date and time. The goal was to become a new breed of electricity provider that would provide excellent value, good customer serviced and clear billing. Once registered and signed in, you can view all the deals available. This has improved to 75% by the following year, which was the highest percentage achieved amongst the five suppliers in Northern Ireland. We offer all our customers emergency credit on each meter and for that extra peace of mind, 'friendly credit' hours so you'll never lose electricity during evenings and weekends. If you are moving to a new address, just fill out your service address information for your new home. You are renewing your service agreement with Direct Energy, while choosing a new plan and rate. Mosquitoes won't be able to stand the unappealing smell. To benefit from the scheme, you need to register for an account on clickbacks.co.uk using your click energy email address. This is known as the rural saver. Houston, TX 77046 Your MPRN or 'Meter Point Reference Number' is an 11-digit number which is associated with your meter and is printed on your current electricity bills. To redeem the discounts, you will need to purchase a card or e-voucher for the relevant store. Whether you're a new or existing Dominion Energy Utah customer, we've got you covered. Theyll give you an 8-digit TAG code, which you can take to either a PayPoint or Payzone where theyll give you a new key. To qualify for the broader group, youll have to receive certain benefits and support. Switching energy suppliers has never been so easy. Selectra UK is not affiliated with this energy provider. Costs associated with this tariff plan can be seen here: Even customers with an economy 7 meter will be able to get a tariff from Click. The 2.5+ day backup system. Speak to an agent or see more plans for free ! We'll ask you for this information so that your utility can connect you to service with us. Check when you are due your 600 energy . Customers with prepayment tariffs pay for their energy as they use it by putting credit on their Click Energy account. What kind of tariffs do they offer and how much do they cost? E are a UK-based pay as you go energy supplier committed to providing affordable & reliable energy for your home. Disclaimer: The information on this page was last updated on 20/12/2022, 17:25:45. Join Direct Energy for a chance to win Yeti 3000X + (4) Tanks + Link + Home Integration Kit + 600-Watt Power Supply. Top up online What is a prepayment meter? CONTACT US. Good comments praise how easy it is to switch to the provider, but negative reviews frequently mention price increases, rude customer service agents and issues with the Click Energy top up process. This is very normal for smaller and newer energy providers as they do not have the money to develop a mobile app. It makes managing your PAYG energy easy. Boost will be able to tell you which outlet youll be able to get your key from, however, it should be anywhere that issues EON and Npower keys. These cookies allowed us to study how users navigate on the website. Equipped with a Yeti 3000X, Yeti Home Integration Kit transfer switch, four Yeti Tank Expansion Batteries, and the Link Expansion Module. Free Service. On the Click Energy login page, click the link that reads Set a new password. As Boost specialise solely in prepayment meters, you dont have to worry about getting bills through the post you can top up whenever and wherever you like. Move house with Click Energy Existing Click Energy customers can contact Click Energy to move house online to ensure there is no interruption to their energy service. Click Energy in 2022: Prices, Reviews and Contact Details, We compare the market to find you the perfect deal. Manage Your Bill. 12 Greenway Plaza Suite 250 We hope to make this a little bit easier for you, whether youre already a Boost customer or considering switching. Email: Customer Service, Large Business If theres something else you want to talk about, there are a few other ways you can contact Boost to find the answer to your questions: The subject matter of this webpage is subject to the opinion of, and factual research carried out by, the author. It gained top marks for bill clarity and accuracy and nearly two-thirds voted it as being good value for money. (Mon - Fri: 8:00am-6:00pm EST) This is for disclaimer and any terms and conditions that we need to show. If you would prefer to do your Click Energy top up over the phone, you can ring the providers automated top up phone line on 0800 1 070 733 for free. Please enter your current service end date, Please tell us about your current energy provider (optional), Already a customer? To serve you better please select from the list of service areas below to see relevant CenterPoint Energy information. With so many to choose from, it can be easy to spend so much time and easily get lost when comparing so many plans. Click Energy, Timberquay, 100-114 Strand Rd. Get with it! . Click Energy Contact: Phone, Email, and Postal Address, wait time for calls can exceed two minutes, 2022 Centrelink Energy Assistance Payments (Full List), Energy Centrelink Payments: Full List of Energy Rebates 2022, STC Solar Rebates: Small Scale Technology Certificates 2022. Features: Top up securely. MySmartE Privacy Policy The Free Click Energy NI Top Up App. The correct contact number for Utilita top-ups is 0345 2068 333. Click Energy will only use this as part of the sign-up process, We put you first, by putting you in charge. A customer service agent should reply to you in no time.