I hope as you read this review and are considering The Waterfall for your wedding day that you can see how appreciative we are to their team. This venue is well worth the money for everything to be so great! Thankfully I said something and they were able to accommodate. Everyone is still raving about all the food at my wedding and how amazing it was! The Waterfall was absolutely amazing! The Waterfall's new renovations are exquisite and the blown glass chandeliers are out of this world! There was a surprise that the staff at The Waterfall prepared for us, but there was some miscommunication between them and our DJ which created confusion and an awkward moment during the reception. I voiced my opinions starting when we got back from the honeymoon on 9/24/18, and the buck has been passed several times, received one call from Dan (general manager) back in mid-October, but now to date (11/6/18) NO ONE HAS done a final follow up. Even during a very busy month of May they were always available to help us! The Waterfall will not disappoint! Although its only been 3 days since out special day everyone can't stop calling, e-mailing, texting or even face-booking how great everything was and even how amazing the whole staff was. I'd be sitting here typing all day if I went over everything so all I can say is that guest after guest kept coming up to me and saying mainly these 3 things - The food is amazing, this venue is amazing & I've never been to a wedding like this before. -------------------------------------- s and every single part of our day went off without a hitch! Also, the food was delicious from what I heard lol (I barely ate) and the entire staff was great. This venue was perfect for our wedding. The food is delicious and they give you so many options to choose from so you can tailor a menu that is perfect for your event. The cocktail hour had so much food to offer and all of our guests raved about how delicious everything was! Check out this years best local pros, chosen by couples like you. (It is a long walk from the building to the outdoor ceremony platform so be prepared!) HANDS DOWN the best venue We have been to our share of weddings and not saying because it was ours but it really was amazing. What a lovely touch! We had two people assisting us all night after Ashley left and I want to give them a special shout out, as well. However, The Waterfall went above and beyond! I then requested to pay all future installments by card to ensure I didnt have to open a new bank account should they lose another check, they told me I could pay with a card, but I would have to pay the 4.something percent surcharge. As we concluded our appointment, my fiance and I said to ourselves Did we stumble upon a gem? venue. And the venue itself-breathtaking. We would have liked to tasted the cake when it was cut. hey worked with us in planning the ceremony and reception in a way that our guests will feel safe. every detail butost of all the staff was awesome making our day special. There are much better ways to handle something like that. I know that when planning your wedding it is really difficult to make so many decisions, however choosing The Waterfall was by far the best and easiest decision I made during my entire wedding planning process. I feel like I need to invite this woman to Thanksgiving Dinner cuz' she was the real MVP ya'll. edding day so special and we couldn't have asked for a better person to work with! . In this regard as well, we have no complaints. Eye-catching details like ornate columns and a gently cascading fountain fill the space. She stayed in communication with our coordinator and made sure that everything ran smoothly. Thank you so much! P.S. The venue looked amazing, the staff were great the entire time, and our guests raved about the food for weeks! However seeing it all put together for the wedding, was great. Life just simply gets in the way. We are so happy with our decision and highly recommend the waterfall for anyone!!! My husband and I really enjoyed our day (stress free) and our guests have shared how much they enjoyed themselves and the food as well. Everything was taken care of for us and I felt like I didn't need to worry about anything throughout the entire day. This venue knows what they're doing and they do it very well. I cant thank the Waterfall and the staff enough, they made it a truly magical night for all of my guests. The day of the wedding Nicole and the rest of the staff were able to make our DREAM wedding a REALITY. Thank you so much! Wedding consult, Nicole, was on top of all the preparations, making sure things ran smoothly and was very patient with my many questions. She provided us with great ideas and delivered on all our wants/needs as well. I will forever have these memories! Without them I may have not enjoyed the day as much as I did!! She was open to my desires and made plenty of helpful suggestion. I wish there were word to express how amazing sh Wecould not provide enough praise for this venue and the staff. They are very accommodating and our wedding coordinator Nicoleta was beyond amazing! The amenities were terrific, there was tons of room for mingling, dancing, etc etc. When I toured the ballrooms, cocktail hour room & outdoor space I was absolutely blown away - there is NO WHERE in the surrounding area or probably even anywhere close that is comparable. When the big day finally came upon us, I stumbled upon David giving his staff the rundown of the schedule and their assignments. Everything about my experience with Melissa and Domenic's wedding was typical Delaware. The Waterfall provided us with best wedding day experience I could ever imagine! We were rushed upstairs to the bridal suite by staff saying the guests were going to be transitioning from the cocktail hall to the ballroom, so we cut pictures so very short, but ended up waiting upstairs an hour before they moved guests, and now have to do another photo session just to get some wedding photos. Friday, December 2nd, 2022. Newark, (302) 368-8000 Cost: $85-$105 per person. If I could give 10 stars, I would! I wasn't worried about the timeline of the night, not even once!! This venue goes above and beyond to make your wedding night a dream come true! The appetizers were great, but dinner was definitely subpar. Cascade Room. ll amazed at how good the Hibiscus Juice and Ginger Juice tasted. -the appetizers I chose and the food that was served were different. We had to reschedule 3 times due to covid, and they were nothing We had our wedding here and it went great! Being a same sex couple you hope to find a place that will treat you just like everyone else because you love like everyone else and that is what they did. Anna, Deneen, and Laura insured that the wedding moved seamlessly and were very attentive. I couldn't have asked for a better staff. The staff are some of the greatest people you will ever meet, the food is amazing as you have read below in other comments, but most importantly, how they make the Bride and Groom feel the day of the wedding is unforgettable. I cant stress enough how amazing the Waterfall was and how happy we are that we booked this venue for our wedding. s told us that it was the best wedding they had ever attended! Our wedding was on June 22, 2019 and I would pick this venue over and over again without hesitation. 43,855 were here. On the day of our wedding, she was always near by when I needed her. The Waterfall Catering and Special Events, Rehearsal Dinners, Bridal Showers & Parties, Flower Girl Dresses and Ring Bearer Outfits. . She helped to make sure that the day of went as smoothly as possible. I truly enjoyed working with you and your family. You have your own bridal suit, which is filled with different alcohol and food from the cocktail hour. g process and never made us feel like they didn't have time for us, no matter how busy they were! s this venue truly breathtaking but the experience in general was simply amazing. I wish I could rate this 0 stars! As we started to walk downstairs she asked me and my Fiance how long we had been engaged, I replied 2 years. We were also so surprised by the stunning flower tribute to my daughter. ithout confirming a time to meet we called the office to setup a tour. i obviously dont plan events on a daily basis so I didnt know how to do things liek place settings and table arrangements. e is! My guest left saying this was the best wedding they ever attended! ow pleasant the staff was. They managed to lose an installment check, then offered to cover my cancellation fee, but never did, until I went to the owner directly months later; even still we had to close our account and start a new one because they had no idea where they lost it. Accommodating to all your bridal concerns and needs. The staff was so attentive and helpful. You guys are the Best! A Delaware wedding with deep and royal purple color inspirations. Every time we walked through the door (which was many times in the beginning to see all of the changes!) With new columns and fountains the photo opportunities are amazing. The Waterfall is located at 3416 Philadelphia Pike in Claymont, Delaware 19703. We had a church ceremony and then only the cocktail hour and reception here. Never in my dreams could I have imagined a more beautiful wedding!! Not only did David get his team aligned, but he also worked with our other vendors (DJ/MC, Photo/Videography, Photo Booth) to ensure a seamless transition from ceremony procession through all the reception activities. Sincerely, This is the part where I was saying imagine anything and you shall receive. Our event coordinator was extremely helpful from our first visit up until the day of the wedding. From the minute we went for our first visit, the service was impeccable. David was more than accommodating! And we are still talking about having the time of our lives. It was my dream wedding, and it woul You gotta be careful with this place. Everything and everyone was on point. If this venue wasn't on your list before, it should definitely be -- out of 10 stars, we give it an 11! I cannot tell you how many of our guest My wedding was 9/30/2018. In closing, I cannot end without talking about the FOOD! All the employees except one mean bartender (said his name was Benny) were great! Some girl left and other joined and there was a big mess. So sweet and caring and always got right back to us with any questions we had! Read reviews, view photos, see special offers, and contact The Waterfall Catering and Special Events directly on The Knot. A 15 minute drive is worth it to look at. The couple I married that day and the couple I married one month later at your location, both loved The Waterfall experience. Everyone we encountered was friendly, helpful, and went over and beyond our expectations. Don't let the area fool you, you don't feel like you're anywhere near Claymont. The Waterfall went above and beyond to make our day a memorable event. Its in Delaware but only a 20 minute drive from Philadelphia! Every other venue we visited after that pared in comparison to The Waterfall. She stayed in communication with our coordinator and made sure that everything ran smoothly. I cannot thank you enough was well. From planning to the actual reception everything ran as smooth as possible. I can't stress enough how comfortable everyone made us feel, which is so important during a time like this. If you are considering the Waterfall book it! Their service was impeccable and many of our guests called and texted us to tell us they remembered some of their server's names and even left them tips. My guest absolutely loved the venue and the food!!! I would 1000% recommend them as your wedding venue! That was a special piece from our culture that was made flawlessly by the waterfall. The Waterfall was perfect!!!!! g was as if we had our own little celebration and the staff were all so professional and helpful. -their package includes a free cake ours was terrible and ugly, I wouldve rather paid for it. I would easily rate th Best venue in Delaware!!! I remember in the moments leading up to my walking down the aisle all I kept doing was gushing over how they set up the decor - "Oh my gosh! And then they sit you down and go over everything that is included in their package. These were the main issues that brought our rating to a 4, however, all of our guests were very impressed. Even though you will be situated just a few minutes away from Philadelphia, you will feel as if you are in a tucked-away garden setting. If I had to sum up in three words why we loved the venue I would say Beautiful, Accommodating, Delicious." When speaking with the owner, he was rude and unhelpful. Working with Adriana was also a good experience given the situation with Covid 19, t Everything was perfect. And thank you for all the little Extra!!!!!!!!!!!!!!!!!!!!!!! She was incredibly responsive and addressed any and all questions that came up. They left the wedding very satisfied with their time at our venue. Please consider this venue if you are in MD, Philly or DE. There is just too much to say about this place. I hope to see you at the Anniversary Event DO NOT BOOK THIS VENUE - My fiance and I are from Washington, DC and despite our love for our home city, we decided to venture into Delaware and stumbled upon The Waterfall. The Waterfall Wedding Guide [Waterfall Wedding Venues + Packages] Table of Contents How to Plan a Waterfall Wedding Step #1: Research Step #2: Get Your Permits Step #3: Finalize the Details Step #4: Celebrate Waterfall Wedding Venues in Each State Alabama DeSoto Falls Alaska Nugget Falls Arizona Havasu Falls Arkansas Cedar Falls California Everything was beautiful and excellently executed. The abundance of food is nothing like I ever seen before and taste delicious. Unfortunately since we moved your date once and effectively lost two dates of revenue, we cannot offer to move any of your deposits to a future event. The newly renovated space provides the perfect setting for wedding ceremonies, receptions, corporate events, private parties and special occasions. I highly recommend this venue for any event! Melinda was so great, and guided me through every step of the way. On our day we worked closely with Maxine and Kevin whom were beyond helpful any thing we or even our bridal party asked for they were sure to get the job done. One of the most important things to me and my husband for our guests to experience was amazing food and plentiful amounts of it - this place does that justice and then some. We had our ceremony indoors due to the cold/windy weather after a hurricane! You and Terron were so great to work with and I am so happy The Waterfall was able to share this special day with you. Thanks Waterfall! Maggie and David did an excellent job of helping us through the plannin We had our daughters wedding.here and everything was flawless service to tons of great food. These characteristics continued throughout the evening even with the dessert bar! If there were better communication, that was something that likely could have been avoided. You can tell that service is an extremely big deal to them and it shows. It is a beautiful space and all of our guests went on and on about how wonderful the day was. nd responsive was A+. Perfect! From day one they made my entire wedding experience phenomenal. To learn more, please visit our wedding website, or contact a wedding planner directly using the contact form below. I have to give a shout out to Ashley and Sam, as the bride I would not have stayed so poised without you. Absolutely unbelievable!!!!! Nicoleta, my event specialist, was amazing and truly felt like a friend by the time my wedding came around. They are top notch when it comes to executing your perfect wedding. WOW! definitely recommend this venue for a wedding reception. I will remember this day forever!! If you want a wedding venue that KNOWS what they're doing-look no further than the Waterfall. They took away the stress from us. Let's start the planning process! There attention to details is impeccable. Our guests have been coming out of the woodworks to tell us how amazing the food was, from the jack daniels shrimp, sliders, lobster, crab cakes, Belgium waffles with ice cream, milk shakes, root beer floats etc etc etc.. All of it was terrific (I highly recommend the grooms station). The interior of this venue is just as elegant and refined as the exterior. Not to mention, when the check didnt clear my bank, I checked the status once a week and they ensured me it was deposited, it wasnt until 6 weeks later the finance manager realized it never hit the books-I dont see how a venue looses a check I hand delivered. While we started to take a few bites off the cheese tray she starts filling out her form with the basic information for her records. Our guest are still raving about how wonderful and well organized our wedding was. We were nervous about having our wedding with COVID but th Our wedding at the Waterfall was amazing. they knew who we were and greeted us by name with hugs and handshakes. She was actually getting married during the time of our planning and I never noticed a gap in service. Every single one of my guests are still talking about my wedding and how incredible the venue, food, and staff were. The Waterfall - Delaware Weddings [rev_slider waterfall] The Waterfall 3416 Philadelphia Pike, Claymont, DE 19703 | phone: 302-792-2600 | fax: 302-792-0120 Visit Website [tabby title="About The Waterfall"] The Waterfall is proud to announce that its facility is undergoing a multi-million dollar renovation project. The staff at the Waterfall catered to all of our wants and needs to create the most unforgettable of our lives. This intimate escape can also be used for bridal showers, engagement parties, and receptions. I was so in love and our guests loved the outdoor bar area, the seating, and all the incredible features (ie. they ask you to chose in advance but ended up providing different food Custom arched French doors open to reveal 14-foot ceilings, an oval dance floor made from hand-carved marble and draped ceiling accents. They truly made us feel so special and made sure our day into the night was nothing short of perfection. The staff was all attentive and friendly, the food was AMAZING (I am still getting compliments on how much everyone enjoyed it! The picturesque outdoor ceremony space, was infested with bugs severely! A swiss watch might have the precision that they all displayed. Couples have the freedom to choose their own vendors. If We had our wedding here this past Friday and I can not say enough great things about the venue and the staff! Select the Caribbean Station for the Oxtails your guests will thank you for it! I nicely asked them if they can either give us other date of their choice to do some other function. The My now husband and I got Married at The Waterfall this past Saturday May 14, 2016 and have been planning this wedding for a little over two years. Everyone who we talked to said it was the best wedding they had ever been too . Their coordinators are a pleasure to work with and their staff is super friendly. They were very responsive but once money was fully paid in advance, they were less responsive. Here at the Waterfall, we take all reviews seriously and use them to better ourselves and our operation. I honestly felt bad bc they were doing the best they could and I had to remind my guests to be courteous so not their fault but the outside and inside bars couldve been opened to avoid this. From the beginning with all We cannot say how great the service was and how smoothly our wedding went. I am so thankful for her! My wedding coordinator Nicoleta was phenomenal, I cant say enough great things about her. We will definitely consider The Waterfall for future events and highly recommend it. The staff was so helpful and polite. Jessica worked with us through the planning process and was always available for questions and answered emails the same day they were sent. Ashley made sure everything looked great on our day. The venue is beautiful, the food is amazing and the staff is top notch. Absolutely wonderful!!! Waterfall Banquet Center Wedding in Claymont Delaware This past fall Jenn and Jason got married at the Waterfall Banquet Center in Claymont Delaware. contact journal weddings about portfolio. Not only was the service impeccable but the venue, grounds, and food were top notch. Even with the missing DJ, everything ended turning out perfectly, which is all that matters! Nicole my event specialist, 1 word, AMAZING. We have received extensive calls, texts and emails from guests praising The Waterfall for a perfect evening. ey were by our side for whatever we needed the entire night. Also, if you ask they will bring you anything you want up to the bridal suit. I had never heard of the Waterfall until I started going to bridal shows. Your other option, the Cascade Ballroom, can accommodate up to 325 guests. Little did we know it would be every better! For your convenience, the team has arranged a variety of wedding packages for you to choose from. The Waterfall didnt let me down. Danielle did an amazing job, making sure we had water, beer, food, and anything the bridal party wanted during our pictures! They always made me feel like a priority and were willing to work with all of my Medori/ Richter Wedding 5/10/19 I would recommend the venue to everyone looking for a great place to have their wedding or any other event. The wedding was held January 6, 2018- 2 days after a major snowstorm! The dessert!!!! It was evident throughout the evening that The Waterfall worked as a cohesive unit to make the evening a success. I was IRATE! The Waterfall Catering and Special Events is a Wedding Venue in Claymont, DE. Our guests were blown away with all of the appetizer, and dessert stations. In this case, my husband was a guest too, and he also observed what I did. The office had setup an appointment for us for 2pm on 9/2/18. Every bride and groom deserves to feel like royalty on their wedding day. Our contact person and day of coordinator, Jessica, was a joy to work with the days leading up to and the day of our wedding. From the minute we looked at this venue to the very last minute the staff has always been awesome. We were able to have a first look of the reception ballroom during cocktail hour before any guests entered and although we didnt need to change a thing, I appreciated the courtesy. Share with your guests to collect your wedding photos. ), it still turned out Amazing. On to the venue. +1 215 893 1234. The bridal suite accessibility was a plus for the bridal party, as it provided us a calm relaxing space to prepare for the party of our lives. Really? They do a great job at being accommodating yet are still knowledgeable enough to know what may or may not work. We decided to schedule an appointment to see the venue, and were immediately impressed. I hugged her so many times and didn't know how else to thank her for your support. The Waterfall is a gorgeous event space, where for nearly a decade our inspired patrons have used our halls as the stage for which they have set the brightest memories of their lives. From the moment our limo pulled up, to the very end of the night everything was handled so professionally. Where is Bellevue Hall located? Amanda was my wedding attendant who served me well on my wedding day. Wedding/event guests have use of: Bridal suite First floor ballroom Grand staircase Living room area Restrooms For Friday events, please be aware that the park office remains open to the public from 8:00 A.M. to 4:00 P.M. There is literally nothing bad to say about this place! Thank you all again for everything! Weve had several guests saying that our wedding was the best wedding theyve been to, and The Waterfall is a big part of that. Everything was absolutely amazing. Besides Jessica, we also had a bridal suite attendant (whose name escapes me, sorry!) outside, and the beautiful flowers, and greenery made for amazing photos. Send me a couple of those outdoor shots when you get a chance. She stayed in communication with our coordinator and made sure that everything ran smoothly. It was a lot of money. Ultimately, these were just a few of the negative experiences, and despite my detailed complaint with documented proof, the general manager stated they executed my wedding flawlessly and my request had been denied. She is an incredible person and I would recommend her to anyone! My daughters ceremony was held at the venue and the outside ceremony space is breathtaking. In fact, I remember walking in the first time and just smelling the cleanliess of the facility. We asked for whom we scheduled our appointment with and she said that she was going to be walking us around today. I highly recommend this place - trust me, they won't let you down! my day of We had our wedding reception on 8/6/22 and we could not have been happier with choosing the Waterfall! The Waterfall Catering and Special Events or The Waterfall is located in Claymont, Delaware. The weather was perfect. I could not have asked for a better family to work with for such a special day! But even better, our guests were and still are raving about all of it - decor, space, food, service. Just a great spot to get married. The food did run late which threw off some of the night. Couldn't ask for better in DE. ring the reception every single worker was extremely attentive. The first time I walked into the main lobby I thought I was in some castle in a different country or a fairy tale. I am still getting compliments a month later and have been told numerous times by our guests that it was the best wedding they've ever been to. e venue took every precaution to make it comfortable/safe for everyone. The cocktail hour is an event all its own, and the staff had a surprise for the wedding couple I will not divulge. The staff was incredible - they were so happy, helpful, and friendly and always had smiles on their faces. By clicking 'Send', I agree to WeddingWires Privacy Policy and Terms of Use. re forgotten about for hors doeuvres. coordinator quit, no one told me until I called to file a complaint against her for no responses for almost 45 days, this just three months prior to my wedding. I would recommend this venue to everyone! ---------------------------------------- lipstick, running to get me a drink, to taking photos of me on my phone. We LOVE the waterfall and would recommend it to anyone! We had the wedding of our dreams because of this venue. I am now sad that our day is over but now trying to think of something else I can plan so we can go back. "LD" Lynda Daring - Officiant Especially our event coordinator Jessy, and our bridal attendant Amanda. David, the manager and our event manager is definitely in the corr We cannot thank The Waterfall enough for how amazing they made our special day! We would give The Waterfall a 5/5 but there were a couple things that we wish could have gone better. I am Lebanese, so being that our culture is so generous, this venue did not disappoint. I'm very type A and the coordinator (Jessica) was so chill along the way of the process and promised all the decor would look perfect --I honestly don't know how but that staff literally took the pictures out of my head and made it happen. The cocktail hour was amazing! We knew we were going to be in good hands from the very first meeting with our Event Specialist Nicoleta. Located in Claymont, Delaware, The Waterfall is an effortless drive from all areas of the Delaware Valley. Both in the cocktail hour and in the bridal suite. From exchanging handshakes in the business world to exchanging vows in front of friends and family, it's our responsibilit Our favorite, however, was Twisted Willow Flowers. We wanted an elegant wedding that exuded our love for God, each other and family. All the little details were so beautiful, you pulled together such an amazing wedding day for Kabria & James. The venue is absolutely stunning and the food is amazing! Our guests are still talking about this venue and that it was the best wedding they've ever been to. The staff were SO nice i can't even explain. She was the nicest, kindest ever and helped ease my jitters. He was our 'go to' throughout the event. They helped set up all of our decor and everything was perfect when our guests arrived. The staff is so delightful--they work in sync with each other with the wedding party and their guests like magic--swift, helpful, happy, obliging--I was stunned at their performance. David even took the time to sit with us and make sure that all of our questions were answered. The Crowne Plaza, where the bride got ready, had very elegant and clean modern looking rooms. You will not be disappointed!!!! The Waterfall provided us with best wedding day experience I could ever imagine! It wasn't until we had contacted them that we were informed of the switch. Everyone we met and worked with at the Waterfall, from the owner, the manager, our maitre d', and the caterers, were all so professional and gracious and truly made our experience so pleasurable and special. The cocktail hour was insane, the ballroom was gorgeous (we had our reception in the Grand), and the dessert display was outstanding. "Any Occasion Party Planner". From the day I walked into the waterfall I fell in love!

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