WHICH IN TURN CLOSED THE CASE. He even went so far as having the post office send me a tracking number which turned out to be invalid. Its not a good place to be a seller. . #m13166668176 for $ 27.00 plus tax and shipping cost. eBay takes buyers sides, but not quite as easily as Mercari. This is fraud and theft protected by a big platform. Mercari a complete scam for buyers. 898. It really helps to round up a few items at once, so you have a batch to start. Then click on edit profile to make these changes. Got an extra air fryer, a kid's bike, or a big . Still easily. Add your suggestions on how the items can be used or reused. disasters (such as "paradise fire", "coronavirus outbreak" etc). Nothing I can do about it, and Im 100% innocent. I was going to start listing with them, but think Ill just stay with eBaySO SORRY you got screwedlets hope KARMA catches up with the seller, SOON. However, if the seller didnt respond to your cancellation request within 24 hours then Mercari will automatically refund you. My first 3 buyers pulled that move, Mercari didnt do ANYTHING. Theyre out of compliance with the regulatory government agency that oversees businesses that handle peoples money. The seller dropped off the item to USPS instead of UPS. Again MERCARI IS NOT SAFE. I would not recommend it to anyone. Mercari sends you a message upon receipt telling you to confirm and rate but they do not tell you the rating will nullify any warranty / refunds. To resolve the account suspension issue, you must contact Mercari customer service. They are just into getting their share of the money from the sellers. Only after you rate they release it. Exactly what I had wanted at great price. On the first, I never heard from the seller so I cancelled the transaction (4 days). Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. I dont even know how to find the seller on mercari anymore. There are many online marketplaces available that allow you to sell (and buy) anything from clothing and accessories to tech and used books, and at times it can be difficult to choose the one(s) you want to work with. There is no buyer protection on this site. Customer service is horrible. On top of all that, their marketplace contains over 2 billion listings, with 350K+ listings added daily by sellers. When buying and selling on Mercari, its crucial for both parties to know these two policies to prevent issues later on: Mercari has different cancellation policies for both buyers and sellers. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Thank you! Mercari. For more details, visit Mercaris Prohibited items page. permitted. I would also report to BBB, local news, and throw a huge media shit fit about it. Hopefully never Its DEFINITELY NOT WORTH IT for any Decent Seller. Create a Mercari account Navigate to the Mercari website and click on the Sign-up button. Its a great place for people who dont care. Ive been selling for about a year, 95 positive 5/5 star reviews, never anything less. Any issues or concerns are met with a canned response. The seller failed to disclose damages to this item. If you as a seller skip this step, Mercari will automatically rate the transaction with five stars. Your email address will not be published. Do note that there is an additional $2 fee for direct deposits to your bank account under $10, which means its best to hold on until your balance exceeds $10 before cashing out! And this particular seller STILL has not sent my items after four days! Can you sell fake stuff on Mercari? I already had a mens size 9 boot and ordered these because they were a different color. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Today I learned, IF YOU mark an item received & rate the seller, the payment is releasedso if you rate the seller a horrible one with 1 star, they get paid and you lose out! have you tried contacting Mercari about proofing that it's authentic? Replicas are bad for everyone. Violate the Terms of Service multiple times, Have questionable activity on their account, FDA restricted items such as vitamins, diet products, home remedies, and homemade cosmetics (anything ingestible), Counterfeit goods - items in violation of copyright (ex., fake designer clothing and accessories), Weapons or anything that can be a possible safety hazard, Items with inflated prices listed to profit from a tragedy (ex. I have unsubscribed three times( documented). I received the purse and immediately opened it up and expected it right away it was a little dirty and l notice on the back of the purse the handles at the bottom that connects the purse handle where cracked. You will need to enter your email and name and come up with a password. Policies are misleading and they dont follow through with buyer protection. Heres the recommended shipping method based on package weight and size: If you ship locally, you can skip the meetup for a small fee, and an Uber driver will deliver your package for you at a time that works for your schedule. Having said that, we are unable to release funds until we can confirm delivery to the buyer Its your call, but if you want to maximize your stores conversion rate, its best to add some more info about your product here. Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. Thanks Sammi for sharing your experience! that are soiled with human materials such as used underwear, Sexually related items such as sex toys and fetish items. Your comment is confusing and unclear. Also, you can always Edit it or reactivate it, add or change photos, or the shipping method. When you get a sale, the company will email you a printable shipping label. list of prohibited items. protected species, Humans, human body parts, organs, cells, blood, body fluids, and items By following these tips, you are unlikely to be scammed by sellers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-mobile-leaderboard-1','ezslot_18',138,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-mobile-leaderboard-1-0'); However, it is extremely important for you to read Mercaris marketplace guidelines and policies as well to avoid other potential issues. 3 days is your opportunity to say something. Confirm employees after the finished product. Sellers have no protections. All of the payments are protected by Mercari, so you dont have to worry about losing any money. Tip 1: Just jump in and try it! The details section helps Mercari surface the right products for shoppers, so make sure you fill out these 4 questions. MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. Now they suddenly want to be law abiding Im calling a spade a spade. DONT USE!!! I purchased 2 working computers, got one, it was dead. Sell it at a yard sale or better it , destroy it so no one else gets suckered. While some activities can seem normal to you, Mercari might have some rules against them. Dont wait and get yourself into my situation. Mercari provides labels for the do not buy on Mercari. The possible price range available on Mercari is between $1 and $2,000. For more details, check out their full list of Prohibited Conduct page. violence, racism or discrimination aren't allowed (determined at our Hello Julie if possible can you share, the outcome of your experience. I always add the 3 hashtags sellers are allowed to use. I was selling a GI Joe toy gunand they banned me. So they have denied my return and refund request. I still do not know if I will be reimbursed. termination or suspension. Mercari has buyer protection in place to keep the buyers safe. They kept asking for it so I wanted the page to stop coming up. Sellers don't sell on mercari. Yes, it can be worth it to sell on Mercari. Products designed to circumvent copyright protection techniques or On Mercari, shoppers have the option to like listings by pressing the heart icon. It's not only eBay policy you are violating, but federal copyright law. If you have a high number of cancellations or return transactions on the platform, Mercari can restrict your account until it investigates the problem. Yeah, just updating you on my situation as well. I am simply making this rip off business my cause and I am calling in ever Favor I have ever earned in my 53 years. As a seller once your item is in the carriers hands, its out of your control. Dont miss the extended list of best things to resell online to boost your sales further. Do not use them. Have a look at the items in your home you are not using. Fool me once I guess! I am starting to think its a site even worse than ebay! How do? I am currently dealing with this issue. This is the WORST customer service I have ever seen. The people you talk to on the phone are just the customer service people. We recommend opting into messages from our team to stay up-to-date on your listings and orders. Then Mercari said it was over their 3 day allowance for returns. Sellers and scammers can exploit the policy. And that is why for every single email they continue to send me, they are going to pay for.???? My experience with Mercari as a seller, NO GOOD! There is basically no way to contact the compliance team and talk to them directly. It's honestly a dying company. If you provide the exact measurements of an item, buyers will feel much more comfortable making a purchase. Im more mad at Mercari than the seller at this point. (I think they should improve this functionality of Mercari). If you want the easiest shipping method, use Mercari Shipping. You can also use the magic wand feature available in the application which will enhance your photos, and make them even more appealing. Mercari also provides $200 in shipping insurance as well. That platform comprises SELLER SAFETY, they ignore things like harassment, restraining orders and just tell you too bad. Once the item is listed, make sure to check your messages regularly: some potential buyers may have further questions and would like to know more before they buy. Call a lawyer. Things can surprise you with their true weight (both bigger AND smaller), and choosing shipping based on actual . It also did not have as much memory or hard drive space as advertised. I understand that the resolution or answer given does not favor your end for now. After selling on the platform well over a year, here are my best tips for selling on Mercari. FDA restricted items such as food, homemade food, food supplements, Similar to account setup, listing on Mercari is shockingly fast. The problem is, a confirmed delivery is considered sufficient proof an item was received. On the 9th Mercari responded the following: The better a description is, the higher the chance that your item will sell faster. Mercari has a strict policy of not selling counterfeit products and takes strict action against sellers who list fake products on the platform. Here are the 5 elements for Mercari listings: Mercari is a barebones selling platform. After 48 hrs, the system allowed me to send an email about the problem. (Screenshot, CSPAN) (CNSNews.com) -- In just one area of Arizona, not even on the border with Mexico, fentanyl pill seizures have gone up 610% in two years and human trafficking has risen 377%. After that, you have to ship your order within 3 business days from the purchase date and if you fail to do so then the buyer will be eligible to cancel the order. ', Press J to jump to the feed. The customer service is TERRIBLE and they will allow people to scam you, stalk and now apparently you must RE-verify your device, DESPITE BEING a Highly trusted seller! fins), Note: Bones, claws, pelts, and teeth are permitted if they are not from Create an account to follow your favorite communities and start taking part in conversations. It is not a safe platform for buying. Look. Check out seller item for sale Call the Federal Trade Commission, or even make a complaint to the Better Business Bureau), but to be honest I just want this whole cherade to be over with. Identity theft such as user login information, Regulated financial products and services, Items not in your possession such as dropshipping. They have ZERO support. Can you sell replicas on Mercari? Can I sell replica items if I state that the item is a replica or fake? Every time I try to sell the page you have reached 600. Feel free to double box your item, use newspapers for extra packing material, and make sure all seams on the box are taped up so no water/dust gets inside. Mercari charges sellers a fee of about 13% to sell on their platform. Then Mercari pushed through a rating that I didnt give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. It is recommended to buy from sellers with verified profiles who has been a member of Mercari for at least a year. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. Know the laws in your state!???????? I've tried to spread my message about what is happening to me to other people, because honestly I do not want anyone to go through what I'm going through (I lost about $80, but I know some people are at risk of losing $1,000+ if they encounter the same situation, which is really easy to do). They see what is being messaged between buyer and seller. To keep the marketplace safe all sellers need to verify their identity. To make it clear any illegal condition in a contract is a VOIDED CONTRACT! Mercari doesn't care about the replica sellers. And it was not cheap. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. However, there are possibilities of getting scammed by buyers/sellers if you fail to do your due diligence before dealing. Mercari sounds like a big scam site! Note: For brand-name products, serial numbers or receipts must be Before creating your listing, take as many photos of your items as possible, showing every angle but keep in mind you can only add up to 12 photos to your listing. We would like to show you a description here but the site won't allow us. It's really disappointing. Another reason why Mercari might suspend or restrict your account is that they protect buyers from suspicious sellers. Keeping its buyers safe is a priority for Mercari. Mercari handled the situation, was very empathetic, explained where I made the mistake, and actual gave me credit for the item, as well as the buyer was able to keep the item. USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. Dont ever buy from this place buy from a legit marketplace! Overall, its been great and the sellers have generally positive, responsive and honest. Mercari doesnt go the extra mile to ban or punish scammers. You can check the Mercari return policy guide if you have any questions regarding that. Be sure to explain in detail what the issue is and provide images and if applicable. At first glance, you might think youre getting a great deal, but youre probably looking at a scam. Seller acted intentionally or not. Reading them is crucial for sellers as well but first, they should keep in mind these: Listing any of the items that are on Mercaris Prohibited items list can have massive consequences for you. Successfully sell Food and Candy on the Mercari App and Website for Small Business Sellers. First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items.

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