WiFi is free in public spaces. We hope you will join us again in the future to see the improvements we have implemented based on your feedback.Sincerely,Rob Robillard, General Manager. In order to receive the free staying, my family and I are required to pay $59 deposit upfront, and then take a 90-120 mins tour at the resort; at the end of the stay, I will have the $59 back. We will take the proper steps to improve our services to ensure our guests have a more enjoyable experience in the future. The reality is you are paying a lot more money than you expected for vacations. We did not participate in laser tag or golf, but both are available. Food at the hilltop was good, a little on the expensive side but our room had a full kitchen so going to the restaurant was a treat. But they're offering a weekday 3 day 3 night stay for $250. Resort Details & Photos The Summit Resort Laconia, New Hampshire. 2023 FrightFind, All Rights Reserved. This property boasts great amenities such as a free 9-hole golf course, indoor and outdoor pools . Thank you again for your feedback and we hope to have the opportunity to make your 17th stay with us even better! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. There are a million hotels with a pool and a slide these days. Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and Steele Hill Resorts makes getting online easy as free wifi is available. We apologize for the inconvenience with the hot water, but we are glad to hear that it was quickly fixed by our maintenance team. I think families would find this place entertaining, and perhaps other parts of this hotels are nicer. Email. Cataracts are rare for ppl under age 65, it was definitely the ghost Im certain. Moreover the toilet was so close to the wall you had to sit oddly, oh and I cant forget the crusty dried booger above the toilet paper roll left on the wall, or the toothpaste running down the wall next to the sink. We chose Steele Hill because they participate in the RCI trade for Disney Vacation Club members. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. There are more places to choose from in the, steele hill hotel sanbornton, steele hill resorts, Frequently Asked Questions about Steele Hill Resorts. I learned We got a news letter saying due to covid they are doing deep cleaning!!!! After I verbally consented to pay the $59, they emailed me the confirmation letter. I am also glad to hear that the restaurant provided a high level of food quality and service during your stay. We were in the west end nearest the pool. Those who are considering staying there should know one main thing - there are two separate resort building areas - one at the top of the hill, and one at the bottom of the hill. We reserved a week and wanted to stay one more day, and they worked that out for us with another room that suited us perfectly. We were impressed with the excellent design, construction and . Taipei a CCP resort under Chiang. After I verbally consented to pay the $59, they emailed me the confirmation letter. Privacy Policy - Terms of Use - Copyright Policy. I will be sure to have the grounds team take a look at the potential of clearing some of the grass areas around the trail system.Thanks again for choosing Steele Hill. . 3-star family-friendly hotel in the mountains. I'm sad to say that if you are not a time share holder in this resort (and I use the term loosely) you are treated very differently. Rob Robillard, General Manager at Steele Hill Resorts, responded to this review. I miss the days when customer service existed and they would try to keep your business. We do have multiple onsite dining options including our Hilltop Restaurant and Tovas Tavern both located within the East building, right across the street from the check-in office. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. From Steele Hill Resort's unforgettable mountain-top vistas across the lake-dotted landscape to the Summit Resorts central location that embraces the region's historic attractions and hospitality spirit to the Center Harbor Inn's idyllic, beachside getaway on . The first night we all heard a girl screaming at different points in the night while we were sleeping. Many months ago, we booked a one bedroom suite for an overnight over July 4th weekend. Simply not worth it. 960 reviews. Overview. Yes, free parking is available to guests. We will thoroughly review each issue that was raised within your review, and seek to improve our services going forward. groceries--many trips, no other way. It is a nice family stay.More, I am glad to hear your group enjoyed their stay up at Steele Hill. Musty smells? It all stopped after that. The resort was selected as an RCI default because places we wanted to go were unavailable. Is it truly haunted? Many travelers enjoy visiting Meredith Historical Society (8.1 miles). While registering for such promotions, we always state the intentions of our marketing efforts within the text on the entry forms and while we are unable to view the attachment of your confirmation, we can assure you that the confirmation letters sent out post-booking reiterate the requirements and information covered during the phone booking process as well. 190 guestrooms or units. I am writing this review not to hoping get the money back, but to share with you, so that many ofWe went to Whales Tale Water Park at the end of June, 2021, and filled out a wining contest form of some kind of free stay. I am reading reviews clean, beautiful where are those units and how come as a owner we are not put in those units. I was shocked and just stared at it, both scared and confused-wondering if somebody was playing a cruel joke on me. Review tags are currently only available for English language reviews. We did make significant efforts to minimize the impact of this project including putting up a temporary fence and flowers to hide the area from ground level. more. If you're ok with a murphy bed on the floor, poor maintenance, having to beg for a comforter for the bed, unresponsive front desk personnel, this is the place to go. In general I would not recommend, not unless you are getting a really good deal. As far as considering our property a pit we would have to disagree as all of our team members work very hard to make Steele Hill an enjoyable vacation destination for our guests. The pool was okay, but we walked in darkness through hallways to get to it. that those tours are very pressure/ intrusive/lots of personal information are being asked. Most staff weren't very helpful. I will be sure to follow up with the reservationist to ensure they are clear when describing the different amenity locations.I am glad my Front Desk staff was able to assess your dissatisfaction and issue a full refund for the stay. We went back to the reservation building to ask for a room that looked like the pictures on the website, but nothing was available. We apologize for any confusion regarding the room amenities and we always request that guests inform our reservations department of any specific needs upon booking as we do have entry level and handicapped accessible units onsite. Conveniently located restaurants include Tavern 27, Heritage Farm Pancake House, and El Jimador. We didnt have hot water but it was fixed immediately by maintenance, staff. We enjoyed 2 out of the 4 pools while there. These rooms have many great features including full kitchens and fantastic views. The Joseon Tongsinsa were missions sent to Japan by the Great Joseon, the dynastic kingdom of Korea before it was replaced by the Korean Empire in 1897. Retreat to the Lakes Region of New Hampshire for an unforgettable family getaway at Steele Hill Resort in Sanbornton. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. We appreciate your business and hope you would consider staying with us again in the future.Sincerely,Rob Robillard, General Manager, This is the version of our website addressed to speakers of English in the United States. Resort Details & Photos Back to Search Results. Steele Hill Resorts. The furniture was probably from 1901, the room smelled musty, there was paint chipping off the walls, a brown stain on the ceiling, stuff under the bed from past guests, a pop tart wrapper on the floor in the bedroom and a toilet that barely flushed. When I opened the curtain to see the view it was stellar, hands down the best part of the room was the view. Amenities were not fully open so I can't speak to them. Thank you for staying with us. We are truly sorry to hear that your recent stay at Steele Hill Resorts did not meet your expectations. When I looked, nothing was there. I will mention, I lost vision in my right eye (the eye that looked thru the peak hole and saw the ghost). It sounds as if upon check-in your room did not meet the standards that we set for our maintenance and housekeeping services and I sincerely apologize for this oversight starting your vacation experience in negative light. 3 out of 5. Sincerely, Rob Robillard, General Manager, Hotels near Lakes Region Community College. We always strive to accommodate our guests to the best of our ability. Read more, 118 Broadway, Suite 336, San Antonio, Texas 78205, USA, Take a historical ghost tour through San Antonio and revisit the past. I am happy to hear you found the room both clean and comfortable on arrival. I had surgery on my right eye 2 months later to restore my vision (I was 39 at the time, diagnosed with a cataract. Own or manage this property? Steele Hill Resorts. The quality of food in the resort's main restaurant is excellent but a little on the pricey side. It included a full kitchen and two bathrooms but no tubs, only shower stalls. We were given a 2 bedroom in Steele Hill West. Later I shared my news with multiple friends and did the research online; I found out that the tour is all about getting people to buy their timeshare. Wolfgang Van Halen doesn't want to watch a recreation of his late father Eddie Van Halen's final days. Room #38, the kitchen and the Carriage House are said . It looked like it hadn't been cleaned in ages. Contact. However, I can understand how a guest could be disappointed if they believed they were staying in one unit and checked into another. Pay $0 for a timeshare at Steele Hill Resort. One month later, I got a call from Steele Hill vacation club stating we were selected to take an exclusive promotion of 3 days/2 nights free staying at their resort. top of page. After I verbally consented to pay the $59, they emailed me the confirmation letter. We had no balcony or fireplace which were shown on website, and the room hadn't been updated from the 80's look. There was a door behind it, which required a key card to open as well as the 7A door, so I would have heard the key card being swiped in addition to a door opening if the figure were to exit. . There are still more positives than negatives. The Joseon Dynasty intended to enhance its communication . We appreciate your feedback and we hope to have the opportunity to welcome you back to our resort in the near future. On this visit, however, I feel like I had been somewhat "taken" for the price I paid ($169.00/night plus tax). Lock in the lowest price from these sites. 516 Steele Hill Rd, Sanbornton, NH 03269, USA . We are glad to hear that you found our Hilltop Restaurant, Market Convenience store, and the exclusive fitness center to be a great addition to your stay. We offer promotions to interested individuals to highlight a vacation experience from the perspective of a member. The reality is you are paying a lot more money than you expected for vacations. We are so happy to hear that your accommodations and our amenities were perfectly suited for your party during your visit. Had they been far cheaper it would have been okay, but the prices were ridiculous. What are some restaurants close to Steele Hill Resorts? On our last night we were watching tv when we heard voices coming from the lower level of our unit, we discovered a "Maintenace" tech had let himself into our unit without knocking or ringing the bell. now its a pit. This tends to be a temporary issue as we remove trash and linens from the rooms and store them in rollaway trashcans at the beginning of the cleaning process. Fitness Center. Path Resorts gift cards are the perfect present to unlock an unforgettable experience in the Lakes Region of New Hampshire. Sharon, I stayed at steele hill resort up on the hill in hotel room 7B, west side and heard a door slam which instantly prompted me to look out the peak hole, and I saw a dark black figure of a man with 2 red horns coming out of his head. Nearby attractions include Ahern State Park (4.5 miles), Lake Winnisquam Scenic Trail (4.9 miles), and Opechee Park Cove Beach & Opechee Point Beach (4.8 miles). When we arrived, we were given a room in the East building. We will bring your feedback up with management to see if we can shorten the time it takes to process these out of the hallway. . I am reading reviews clean, beautiful where are those units and how come as a owner we are not put in those units. The restaurant is at the bottom. Website. And of course, the view and scenery were fantastic. My daughter loved it and we really enjoyed it as well. However, during our stay, we did encounter these two issues: 1. The resort has been experiencing a significant increase in demand over the last few years and the reservation staff always adjusts price to match this demand. Why is it here? We traded our timeshare week through Interval. First, room rate. I wish I had one nice thing to say, but unfortunately, from the room to the pool, to the non existent restaurant, to the smart pants front desk/ manager, I would choose another hotel wisely. We were in the west end nearest the pool. Speaking to your concerns about the water dripping, we have had some issues with the seal between the roof and the glass atrium. SAF. Apparently they got my information from Haunted Acres, last and only time I went was nearly 7 years ago. The room was spotless and had everything we needed. The amenities were above average and the on-site restaurant was above average. 26.5 miles from Bartlett, NH. Fireman Sam was first broadcast on BBC One on 17 November 1987. My kids loved the indoor pool with the waterslide. It sounds like the resort location was a good fit for your groups visit. So, the resort is not very well located to make up for shortcomings. It is a nice family stay. Enjoy a. The restaurant was okay. It sounds like the pool was a big hit and you also got to spend some time in our new fitness center. Our specter crew has this haunt in processing and will be updating its information shortly. Steele Hill Resorts celebrated Halloween early this year with our first ever Haunted Hike. FrightFind's guide to the top haunted hotels in the US. Given the nature of your feedback, the desk manager actually stayed over in your assigned room that night to assess the issues you had brought up. I understand how difficult it can be to set aside vacation time these days. . We always request that guests report any issues upon experiencing them which gives us the opportunity to take corrective action immediately to make their stay the most enjoyable experience possible. Although you may not be interested in our vacation ownership products, we hope to give you the opportunity to enjoy the resort offerings as a rental guest in the future. I am sorry to hear that you were disappointed with your stay, it is difficult to read such a harsh review, especially from a longtime returning guest. Our South Studio rooms are all equipped with a dropdown Murphy bed designed for space efficiency and each studio also provides a pull-out sofa that many guests find extremely comfortable. The view was of a parking lot. I can also assure you that our timeshare program is absolutely not a scam and is a completely legitimate marketing effort and our timeshare products are truly an outstanding choice for individuals interested in purchasing vacation real estate. The inn is believed to have been a stop . SHR. Sincerely,Rob Robillard, General Manager. I had injured my SI joint prior to trip and couldn't carry luggage. But overall we really enjoyed it. This place is indeed haunted! This was also one of the highlights of the resort. Sincerely, Rob Robillard, General Manager, My husband and I spent a week at Steele Hill to do some leaf peeping this Fall. The west indoor pool is a great amenity that children absolutely love. Japan's Edo period (1603-1867) witnessed the heyday of such Korean-Japanese diplomatic exchanges. After speaking with our housekeeping manager, it sounds as if the delivery of additional bedding including the requested comforter was brought to your room in a timely manner by our housemen on the first night of your reservation. we stayed at Steele Hill East for a "long weekend" the unit we got was totally outdated, the rug had stains all over it, the couch was so old it sagged in the middle. The rest of our experience was pretty good, but you two definitely ruined what was an otherwise nice weekend. We are happy to hear you were able to get the chance to enjoy the panoramic views and resort amenities while you were here. We stayed in a two bedroom townhouse. I am sorry to hear that you were not satisfied with your experience and that there were issues with noise within the West Amenities Building during your stay at Steele Hill Resort.

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